General Terms of Use

Terms of Granada Travel Center

These Conditions of Use regulate access, navigation and use of this website (hereinafter "Website").

Details of the owner

In compliance with the reporting obligations contained in Article 10 of Law 34/2002 of July 11, Services Information Society and Electronic Commerce, we provide the data of the owners of this Web site:

            GRANADA EXCURSIONES, S.L. (onwards, “GRANADA TRAVEL CENTER”)
               CIF: B-18531798
               Calle Reyes Católicos, 63 . 2ª planta. 18010. Granada
               info@granadatravel.net

Henceforth this society will be referred to as the "owner".

Users

Access and / or use of the website attributes the condition of user, and accepts, from such access and / or use, these Terms of Use.

Terms of Alhambra and Generalife tour

You must keep a copy of the voucher you get after your reservation to our guide on the day of your visit. This voucher is valid in respect of receipt of payment. The cancellation of the booking, once confirmed, will cost you:

            Up to 5 days before the date of the visit: 25% of expenses.
            Between 5 days and 48 hours prior to the date of the visit: 50% of expenses.
            From 48 hours before the tour: 100% of expenses.

By enrolling in our visits, you fully accept the terms and the content published on this website, which are its commitment to us and ours with you. The information contained in this website, such as itineraries, schedules, are certain at the time of publication of this website, any alteration or change occurred since its publication, inaccuracy or variation can not be regarded as misleading advertising of the organizing company.

In case of any change occur in one visit, it shall be informed at the time of booking or at the beginning of the service, being valid and definitive information is provided by the guide at the beginning of the visit. Any of the places specified in the development of each of the visits, may be replaced by another of similar category or characteristics, whether special or force majeure circumstances force us to it.

No show the day of the visit at the time indicated in this bonus involves no refund of service and the cancellation of the tour and access to the Alhambra, exempting from liability to the organizer. < br />
If not conducting the tour, the company in no case will provide tickets that give access to the monument and any other service you have hired.

Abandonment or separation of the group during the visit, not to causes attributable to the Organization, it means the loss of any right to claim.

In regular visits, if there was the possibility to make a group in a single language, sometimes the visit could take place in two languages.

You should keep the entrance throughout the itinerary. In case of loss you can not continue with the visit.

Granada Travel Center and its partner companies are not responsible in case any delay takes place at the entrance of the monuments to visit, either by the organization and / or internal management of the monument.

Using the website

The Web Site may provide access to a multitude of texts, graphics, drawings, designs, codes, software, photographs, music, videos, sounds, databases, images, expressions and information (hereinafter "Content") belonging to THE HOLDER or third parties to which the user can access.

The user assumes responsibility for the use of the Website. This responsibility extends to the record, if any, is required to access content or services provided by the Web site.

The User agrees to make a lawful, diligent and proper use of the contents and services offered through the Web Site and all under the principles of good faith and with respect at all times to the law and these Terms of Use.

In particular, with limited but not limited to, the Website User:

            You will not use or reuse illegal, offensive, abusive, indecent, defamatory, obscene or threatening any material or that is in violation of copyright, trademark, confidence, privacy or any other rights, or is otherwise injurious mode or objectionable to third parties, or whose content contains software viruses, political propaganda, advertising content, chain letters, mass mailings or any other form of "spam" and, in general, any unnecessary hassle or inconvenience.

            It's not maliciously or intentionally cause or damages that might impair, alter the website itself, nor introduce or disseminate computer viruses that can produce unauthorized members of the Content or Site systems alterations.

            Do not use the Website for fraudulent purposes, or related to criminal or illegal activities of any kind.

            It will not reproduce, copy, distribute, transform or modify the information and content hosted on the Web Site, unless you have permission of the owner of the copyright.

The Owner reserves the right to deny access to the Website to users who misuse the Content and / or violate any of the conditions listed herein.

Intellectual property

All content displayed on the Website and especially design, text, graphics, logos, icons, buttons, software, trade names, trademarks, industrial designs or any other signs of industrial and commercial use are subject to property rights intellectual of the holder or third holders who have duly authorized their inclusion on the website, and it is they whom the exclusive exercise of the rights of exploitation of them.

The Contractor shall not grant any license or authorization of use of any kind on its intellectual property or any other property or right related to the Website, services or contents.

Therefore, and in accordance with Royal Decree 1/1996, of April 12, approving the revised text of the Intellectual Property Law is approved, as well as Law 17/2001, of December 7 , Trademark and complementary legislation on intellectual and industrial property, reproduction, transmission, adaptation, translation, distribution, public communication, including any means of making available, or any other use and / or modify, in whole or prohibited in part, without prior permission of the owner of any Content included on the web site.

Users agree to respect the property rights of the Website and the rights of intellectual property on it, whether HOLDER or third parties.

The Contractor shall also rejects any responsibility regarding the exploitation and dissemination of images and / or content contained on the Website.

Responsibility and guarantees

THE HOLDER declares that it has taken the necessary measures, within its capabilities and state of technology, allow the correct operation of your Web site as well as the absence of viruses and harmful components.

However, the holder does not give any guarantees nor is liable under any circumstances for damages of any nature arising from access to or use of the Content or the Website. Among others, and without limitation and without limitation, THE OWNER is not responsible for the following circumstances:

            The lack of availability, maintenance and effective operation of the Website and / or its services or Content, excluded, to the maximum extent permitted by law, any liability for damages of any kind that may be due to lack of availability or continuity of the website and the Content enabled in it.

            Errors that may exist in the content or the correction of any defects that may occur.

            The lack of use of the Website or the Content.

            The existence of viruses, malicious or harmful programs in the contents.

            Bad service or any problems arising with suppliers of services.

            The receipt, acquisition, storage, distribution or transmission by users of the Content.

            The illicit, negligent, fraudulent or contrary to the terms of these Terms of Use, or good faith, the Web site or its contents, by the users.

The holder may suspend temporarily and without notice, access to the Web site because of maintenance, repair, renovation or improvement. However, whenever circumstances permit, the operator shall report to the user, in advance, the planned date for the suspension of services.

Links to third party websites

The Web Site may contain links or hyperlinks to websites owned by third parties.

THE HOLDER assumes no responsibility for the content, information or services that may appear on those websites, on which the holder does not have any control, so the user accedes under his own responsibility and conditions use that govern them.

In this regard, we recommend you read the privacy policies and terms of use of these websites owned by third parties.

Comments or opinions

Should HOLDER allow users to post their opinions and / or comments on the website, they should not contain expressions that are not suitable for all audiences, including therefore unseemly texts or not considered appropriate or hurt the overall sensitivity.

Nor comments and / or opinions that go against an individual and violate the principles of the right to honor, personal and family privacy, self-image and the dignity of the person is permitted. any type of discriminatory comment either on grounds of race, sex, religion, nationality, disability or any other personal or social circumstance

is prohibited. Furthermore, those publications are not allowed to be intimidating, threatening, degrading or in any way promote violence against a person or a particular group.

the Web site as a means for advertising, business promotion, brands or personal items also may not be used.

In any case, the holder will not be responsible for the opinions and / or comments made on the Website, being in any case responsibility of the authors of them.

Duration and modification

These Terms of Use are effective until they are modified, can HOLDER effect these changes will be communicated to the user.

The holder may delete, add or change both the content and the services provided, as well as the way in which these appear presented or located.

Access and / or use of the Web Site shall be construed as an acceptance by the User of these Terms and Conditions, if any, changes made in them.

Law and Jurisdiction

The terms, conditions and other documents HOLDER shall be governed by Spanish law.

For any matter arising from the interpretation or application of the conditions contained in this website and to fulfill the obligations of the acceptance thereof is derived, both the customer and the organizer are subject to the jurisdiction of the Courts of Granada, renouncing any other jurisdiction.



Agents authorised by the Board of Trustees of the Alhambra and Generalife for the sale of tickets to
the monumental complex of the Alhambra and Generalife.


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